These terms explain how customers use the Everise Dance Shoes website, place orders, book showroom appointments, and contact us for support.
1. Overview
This website is operated by Everise Dance Shoes. Throughout this site, “we”, “us”, and “our” refer to Everise Dance Shoes. By visiting this website or purchasing from us, you agree to use the site in line with these terms and any policies linked from the website.
Our online store is hosted on Shopify, which provides the ecommerce platform used to present products, accept orders, and process checkout.
2. Online store use
You agree to use this website lawfully and respectfully. You must not use the website, products, forms, or services for any illegal, harmful, misleading, or unauthorised purpose.
You must not attempt to interfere with the security, reliability, or normal operation of the website.
3. Product information
We aim to present product titles, photos, sizes, heel information, descriptions, pricing, and availability as accurately as possible. Colours and finishes may appear slightly different depending on your screen, lighting, and device settings.
If you are unsure about sizing, heel height, stock, or suitability, please contact us before ordering so we can help you choose with confidence.
4. Orders, payment, and stock availability
Submitting an order does not guarantee that every item is immediately available. If a size or style is unavailable, delayed, or affected by a stock discrepancy, we will contact you about the next suitable step.
Orders are prepared after payment is received and the order details are confirmed. We may refuse or cancel an order where there is an error, suspected misuse, payment issue, or another reasonable operational concern.
5. Pricing, postage, and checkout
Prices are shown in Australian dollars unless otherwise stated. Postage within Australia is currently $19.95 per pair. Worldwide postage may be arranged, but rates vary by destination and parcel requirements, so please inquire before placing an international order.
Any applicable shipping, taxes, duties, or import costs outside Australia are the responsibility of the customer unless otherwise required by law.
6. Showroom appointments
Showroom visits are by appointment so we can prepare the right time and attention for each customer. Appointment availability may change due to business needs, staff availability, or unforeseen circumstances.
If you need to reschedule or cancel an appointment, please use the appointment management link in your confirmation email or contact us as soon as possible.
7. Custom made and special order items
Custom made shoes and special orders are produced or sourced based on the details selected or confirmed by the customer. Production and delivery timing can vary, and estimated timeframes are not a guarantee.
Please check size, colour, heel, and style details carefully before confirming a custom made or special order.
8. Customer details
You are responsible for providing accurate contact, shipping, appointment, and order details. If your details need to be corrected, contact us as soon as possible. Once a parcel has been dispatched, address changes may not be possible.
9. Third-party services and links
This website may link to third-party services such as Shopify, payment providers, shipping carriers, maps, or tracking pages. Those services are operated by third parties and may have their own terms, privacy policies, and availability conditions.
10. Consumer guarantees
Nothing in these terms limits any rights you may have under Australian Consumer Law, including consumer guarantees that cannot be excluded by Everise Dance Shoes.
11. Changes to these terms
We may update these terms from time to time by publishing the updated version on this page. Your continued use of the website after changes are published means you accept the updated terms.
We photograph our shoes as accurately as we can, but screens vary and fabrics like satin and glitter can appear different in person. Slight variation between the photo and the shoe you receive isn't a fault.
Custom-made orders
Custom-made shoes are produced to the size and heel height you select, with a 5 to 8 week lead time. Please double-check your selections before ordering - see our Return and refund policy for how we handle change-of-mind on custom orders.
Pricing
All prices are in Australian dollars and include GST where applicable. We may change prices at any time, but changes won't affect orders already placed.
Governing law
These terms are governed by the laws of Western Australia, Australia.