FAQs

Why should I buy from you?


We pride ourselves as a quality dance shoes provider: 
1. We are a dedicated ballroom dance shoes importer based in Perth, Australia, ensuring the fastest shipping and affordable prices to the Australian market. 

2. We understand that you want to buy your dance shoes with total confidence, we have a strong focus on customer service, and we are more than happy to help with our customer requests. 

3. A huge variety of dance shoes selection. 

4. Quality pair of dance shoes at affordable prices!! Our prices are very competitive and are much cheaper than most retail shops. For eg, you can buy 2 pairs of our dance shoes at a price equivalent to 1 pair at retail shops. 

5. Our competitive prices all includes GST, no hidden cost. 

6. We provide custom made dance shoes. Unlike any retail shops, you are limited to whatever range of dance shoes is in stock. With Everise Dancing Shoes online, you can custom made your own shoes! You can select your ideal shoes style, and custom made with any heel height of your choice (for eg. 1.8" or 2.2" or 3.0" heel). 

7. We provide FAST shipping service! We use Express Post within Australia to ensure our customer receives their shoes within 3 to 5 working days (within AUSTRALIA only). Click here to see postage details


How to place an order?

1. Choose your favorite item and click on the "Place order" button. 
2. Choose your preferred payment option 
3. Fill in the product options such as shoe size and heel height. 
4. Submit your order online.


I was unable to place my order online, what should I do?

If for some reasons you have difficulties ordering our product online, please email us atsales@everisedanceshoes.com.au , providing the following details:

Name: 
Email address: 
Contact Phone No: 
Shoes size (AU Size): 
Quantity:
Payment Method: 
Shipping Address: 


What is your stock availability?

Subject to our stock availability, your shoes will be dispatch to your address immediately once full payment is received. 

Whilst we attempt to make our best effort to keep all sizes in stock, it is not possible that every sizes are available at all times. In case the shoes size you requested is not in stock, we will backorder your shoes sizes. Please allow 3 to 5 weeks for the shoes to be delivered. 

For custom made shoes, we will place your order to our dance shoes manufacturer once full payment is received. Your shoes will be sent out to your address via Express Post once they arrives in our shipment.

We welcome all emails to confirm stock availability before placing your order.

Do you ship to my country?

Yes, we do. We ship everywhere in the world.

How long does it take to get my order?

Your shoes will be specially made from our dance shoes manufacturer. The anticipated delivery time is approximately 3 to 5 weeks from made to delivery. However, if we currently have the size you required in stock, they will be shipped to you immediately upon receiving your full payment. We will ship your shoes via Express Post and in most cases only takes within 3 working days (within Australia ONLY).


How much is the postage?

Customers pay all postage and handling costs: 

Express Post --- AUD$15 (within Australia)
Economy Air --- AUD$30 (World Wide) 

What payment methods do you accept?

We accept credit cards and also PayPal,Direct Deposit, cheque and Money Order . We won't ship the merchandises until your money order is cashed or cheque is cleared.

What is paypal?

PayPal is our preferred payment system. It lets anyone with an email address to securely send and receive online payments using their credit card or bank account without disclosing financial details. Customers can use PayPal to quickly and easily pay for items on our website.

To learn more about PayPal, go to http://www.paypal.com.au

Is exchange permitted?

Exchange is permitted in case the size you have chosen does not fit you well. We reserve the rights to examine the returned shoes, and we will happily exchange the correct size for you, provided the shoes are in completely new, and unworn condition. Please refer to our Return Policy below. 

Return Policy

All Sales Are Final - Strictly No refund. Buyer pays all re-shipping fees for exchange of shoes.

All return goods are subject to the following conditions:

- No scratches/marks on the return shoes

- Completely new, unworn condition

- We will not be responsible for damage caused during the transit of the returned shoes. It is recommended that you use Express or Registered Post service.

In most cases, the exchange of shoes will take between 5 to 10 business days.

More questions?

Do you have a question? Do you need additional information? We can be reached via email atsales@everisedanceshoes.com.au 

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